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Hello fellow edugeeks *hands over a eduhobknob and a brew* right...
I'm having some very annoying problems with 2 of our starboards, we have around 20 Hitachi starboards, these are all working fine but we also have two other hitachi starboards which I believe are the FX Trio series boards with multitouch and a digitiser unit at the top. The boards themself have no other markings then 'hitachi starboard' wrote on them. I have tryed using versions 6 throught to 10 of the starboard software and I know before these new computers they were using version 6 but regardless of which piece of software I still have the same error message that a starboard is not connected.
The digitiser light at the top of the board is still red and doesn't change green, I have tryed multiple USB cables on both including the one previously used on the machine with no luck, they are under 5meters long and all drivers supplied on all the starboard software cd's has been tryed.
Please help edugeeks! *Hands out a cape with EG wrote on it to who ever helps*